Associate, Drug Information and Risk Management

Date: Jan 15, 2022

Location: North York, ON, CA, M9L 1N7

Company: Apotex


About Apotex Inc.

Apotex Inc. is a proudly Canadian, global pharmaceutical company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 8,000 people worldwide in manufacturing, R&D, and commercial operations.  Apotex Inc. exports to more than 100 countries and territories and operates in more than 45 countries, with a significant presence in Canada, the US, Mexico, and India. Through vertical integration, Apotex is comprised of multiple divisions and affiliates including Apotex Inc., focused on generics; Apobiologix, a division of Apotex Inc. focused on biosimilar development; Aveva, an affiliate of Apotex Inc. fully integrated global developer and manufacturer of complete transdermal solutions; Apotex Consumer Products, a division of Apotex Inc. focused on brand name products; and Global Active Pharmaceutical Ingredients (GAPI), a division of Apotex Inc. focused on the manufacturing of active pharmaceutical ingredients (API) for Apotex and third parties. For more information visit: www.apotex.com.

Job Summary

Part of multi-disciplined team of healthcare professionals who support Apotex products (domestic and international) by informing internal and external customers of the safe and effective use of drugs manufactured and marketed by Apotex Inc. and their affiliates/distributors worldwide by providing professional, unbiased, clinically relevant and timely medical information. 

Job Responsibilities

• Provides verbal and written responses to medical inquiries from healthcare professionals, sales representatives and other internal customers on Apotex products
• Demonstrates technical and scientific skills in the research and interpretation of medical information
• Evaluates, analyzes and responds to medical inquiries in an accurate, balanced and timely manner
• Creates and peer reviews new and revised medical information documents (e.g. response documents, recall QAs, bulletins, etc.)
• Participates in departmental and cross-functional business teams by supporting team initiatives and contributing directly or indirectly to team goals/projects based on priority to the business
• Ensures compliance with all SOPs pertaining to adverse event and quality complaint reporting
• Maintains awareness of current therapeutics and industry-based medical information regulations
• Provides on-call coverage as per schedule
• Completes special medical-marketing projects as assigned
• Assists in the preparation of  reports 
• Updates/maintains product databases/files as require
• Perform all other duties and special projects and after-hour coverage as assigned
• Performs all work in compliance with our Code of Conduct and Business Ethics, and related policies and with the legal and regulatory requirements that apply to our job activities;
• Works as a member of a team to achieve all outcomes;
• Operates in accordance with our Code of Conduct and Business Ethics, and all established regulatory, compliance and safety requirements;
• Performs all work in support of our Values: Collaboration, Courage, Perseverance, and Passion and
• All other relevant duties as assigned.

Job Requirements


  • Sc.,or Diploma in Health/Science related discipline

Knowledge, Skills and Abilities

  • Excellent oral/written communication in English and French
  • Knowledge of Microsoft office software: Excel, PowerPoint, Word, Outlook, etc.
  • Excellent organizational & interpersonal skills
  • Experience in working in a dynamic team environment
  • Knowledge of GMP, GCP, relevant regulations and ICH guidelines on safety data management in Patient Registries and post-approval Pharmacovigilance


  • Minimum 2 years Pharmaceutical experience preferably in a Clinical, Regulatory or Pharmacovigilance Role

COVID-19 VACCINATION POLICY: In accordance with Apotex Inc. (“Apotex”) policy, as of November 15, 2021, all individuals entering a Canadian site (including but not limited to employees, visitors, contractors and agency workers) must be fully vaccinated against COVID-19 in accordance with the current government requirements.  Further, all employees must maintain all future booster vaccines as approved and recommended by Health Canada.  Accommodation from these requirements for reasons pursuant to the Ontario Human Rights Code, or any other applicable law (most commonly for medical and/or religious reasons) will be reviewed and considered by Apotex.


At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported.

Apotex offers accommodation for applicants with disabilities as part of its recruitment process.  If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.