Coordinator, Product Change Management

Date: May 10, 2019

Location: North York, ON, CA, M9L 1T9

Company: Apotex

 

Apotex is a proudly Canadian, global pharmaceutical company that produces high-quality, affordable medicines (both generic and innovative pharmaceuticals) for patients around the world. We are the 7th largest generic pharmaceutical company globally with more than 12,000 employees and estimated sales of approximately $3 billion. Our fully integrated operation is comprised of four lines of business: Global Generics; Apobiologix; Global Active Pharmaceutical Ingredients (API); and ApoPharma (Innovative Products). With our worldwide manufacturing sites, Apotex can produce up to 24 billion dosages per year. We produce 300 medicines in 4,000 dosages and formats that are exported to 115 countries. Apotex will spend $2 billion over the next 10 years on research and development.

 

Job Summary

Responsible to coordinate, plan and execute activities to support the Product Leaders within Product Change Management (PCM) in achieving successful implementation of changes to commercial (post-launch) products at the site level with the goal of ensuring uninterrupted supply to the market.

Collaborate with stakeholders across the business to achieve successful change implementation

Provides status updates and metrics reports to Management and Executives. Responsible for the coordination, tracking, monitoring and reporting of all activities related to the PCM processes.

Job Responsibilities

  1. Plan, coordinate and follow up to ensure the completion of tactical activities in support of successful post-launch change implementation, as stipulated by the appropriate project plan.
  2. Utilize SAP, EPM, databases, project tools, systems, methodologies and software to plan and execute activities with the Product Leaders and other stakeholders.
  3. Facilitate and/or participate in cross-functional meetings and communications with key stakeholders in support of achieving commercial readiness, obstacle resolution and general continuous improvement activities.
  4. Generate data, metrics and reports required for product & project status review on a monthly or as needed basis.
  5. Generate change requests in collaboration with Product Leaders to create or revise: SAP Master data, Master documents, Discontinuations, Finished good, Semi-finished, Packaging component etc as necessary.
  6. Understand time-sensitive nature of managing post-launch change by minimizing and/or eliminating delays on the critical path.  Resolve issues as they arise and escalate issues to Product Leader and/or Manager that cannot be resolved independently.  Ensure all scheduled tasks are on target to achieve continuity of supply.
  7. Support the Product Leaders in the creation, planning and execution of post launch change processes, systems, metrics and tools.
  8. Identify needs and implement improvements for PCM processes and participate in the regular review and revision of existing SODs to ensure accuracy and compliance.
  9. Coordinate project plan activities that build on the principles of “Right First Time” for all project tasks to achieve effective change implementation.
  10. Effectively communicate using designated systems and/or tools to support effective change implementation.
  11. Develop and maintain effective relationships with stakeholders from across the business to assess customer needs and gather feedback for improving customer service.
  12. Work as a member of a team to achieve all outcomes.
  13. Performs all work in support of our Corporate Values of Collaboration, Courage, Perseverance and Passion.
  14. Performs all work in accordance with all established regulatory and compliance and safety requirements.
  15. All other duties as assigned.

Job Requirements

Education

  • College diploma and/or university degree in Business and/or Science related field; University degree preferred

Knowledge, Skills and Abilities

  • Demonstrated experience supporting and/or leading projects
  • Experience with change control/change management and supply chain support activities
  • Excellent oral and written English communication skills
  • Demonstrated experience with enterprise systems (e.g. SAP, TrackWise)
  • Good computer skill and experience with MS Office including Word, Excel, Access, Power Point and Project
  • Demonstrated knowledge of organizational structure and functions
  • Excellent attention to detail
  • A driver and quick learner with a sense of urgency and service orientation
  • Ability to manage multiple tasks simultaneously
  • Developed interpersonal skills and ability to relate well to internal customer
  • Proven ability to function in a fast-paced and continuously changing environment

Experience

  • Minimum 3 years working in the pharmaceutical and/or packaged consumer goods industry
  • Demonstrated experience supporting and/or leading projects
  • Experience with change control/change management and supply chain support activities

 

 

At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported.
 
Apotex offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.

 

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