Coordinator, Marketed Products

Job Summary

Responsible for coordinating, planning and executing activities in support of the Project Managers within SCMP for achieving successful implementation of changes to commercial (post-launch) products with the goal of ensuring uninterrupted supply to the market.

Collaborate with stakeholders across the business to achieve successful change implementation.

Job Responsibilities

• Plan, coordinate and follow up to ensure the completion of tactical activities in support of successful post-launch change implementation, as stipulated by the appropriate project plan.
• Utilize SAP, EPM, databases, project tools, systems, methodologies and software to plan and execute activities with the Project Manager and other stakeholders.
• Facilitate and/or participate in cross functional meetings and communications with key stakeholders in support of achieving commercial readiness, obstacle resolution and general continuous improvement activities.
• Responsible for planning and monitoring execution of task activities for evaluation of post-launch changes at the site level.
• Generate change requests in collaboration with Coordinator, GxP Change to create or revise: SAP codes, master recipes, POMs, finished good, semi-finished, packaging component and unique excipient codes, as necessary.
• Understand time-sensitive nature of managing post-launch change by minimizing and/or eliminating delays on the critical path. Resolve issues as they arise and escalate issues to Project Manager and/or Project Leader that cannot be resolved independently.  Ensure all scheduled tasks are on target to achieve continuity of supply.
• Monitor and communicate finished good release dates following successful change implementation to the appropriate stakeholders (e.g. Marketing).
• Support the Project Manager and Project Leaders in the creation, planning and execution of post launch change processes, systems and tools.
• Identify needs and implement improvements for SCMP processes and participate in the regular review and revision of existing SODs to ensure accuracy and compliance.
• Coordinate project plan activities that build on the principles of “Right First Time” for all project tasks to achieve effective change implementation.
• Effectively communicate using designated systems and/or tools to support effective change implementation.
• Support the development of information management tools, applying relevant technologies to ensure that all stakeholders have the right information (at the right time) in order to carry out their tasks accurately and timely.
• Develop and maintain effective relationships with stakeholders from across the business to assess customer needs and gather feedback for the purpose of improving customer service.
• Performs all work in compliance with our Code of Conduct and Business Ethics, and related policies and with the legal and regulatory requirements that apply to our job activities.
• Operates in accordance with our Code of Conduct and Business Ethics, and all established regulatory, compliance and safety requirements.
• Performs all work in support of our Values: Collaboration, Courage, Perseverance, and Passion.
• All other relevant duties as assigned

Job Requirements

• Education
  • College diploma and/or university degree in Business and/or Science related field; university degree preferred
  • PMP or Supply Chain certification (e.g. APICS or SCMP) considered an asset
• Knowledge, Skills and Abilities
  • Excellent oral and written English communication skills
  • Strong understanding of enterprise systems (e.g. SAP, TrackWise)
  • Strong computer skills and knowledge of spreadsheet, word processing and project management software
  • Demonstrated knowledge of organizational structure and functions
  • Demonstrated experience supporting and/or leading projects
  • A driver and quick learner with a sense of urgency and service orientation
  • Ability to manage multiple tasks simultaneously
  • Developed interpersonal skills and ability to relate well to internal customer
  • Proven ability to function in a fast-paced and continuously changing environment.
• Experience
  • Minimum 3 years working in the pharmaceutical and/or packaged consumer goods industry
  • Experience with change control/change management and supply chain support activities