Deputy Manager, NOS

Job Summary

The Deputy Manager MS&T (Cleaning Validation) is responsible for overseeing all cleaning validation activities in compliance with GMP, SOPs, and global regulatory guidelines (Health Canada, FDA, EU). The role includes supervision, training, and development of personnel involved in validation protocol execution and report preparation, with accountability for work scheduling, project prioritization, and timely resolution of roadblocks.

The position ensures strategic implementation of the Cleaning Validation program, conducts technical risk assessments, supports deviation investigations, and drives effective CAPAs. As the department SME for cleaning validation, the Deputy Manager provides technical leadership, facilitates training, and promotes continuous compliance and operational excellence.

Job Responsibilities

1. Ensure execution of all cleaning validation activities in compliance with GMP, SOPs, safety standards, and global regulatory requirements (FDA, EU, Health Canada).
2. Prepare, review, and update Cleaning Validation Master Plan (CVMP), Validation Master Plan (VMP), and related SOPs.
3. Author, review, and approve cleaning validation protocols, reports, and associated technical documentation.
4. Perform risk assessments to identify worst-case products/molecules for cleaning validation and establish validation matrices.
5. Prepare, review, and maintain quarterly/annual cleaning validation monitoring reports, and related compliance records.
6. Responsible for MACO calculation, product and Equipment risk assessments.
7. Manage cleaning validation activities through e?Residue or equivalent electronic systems.
8. Oversee daily operations of the Cleaning Validation group, including work scheduling, resourcing, and ensuring timely execution of projects.
9. Provide technical guidance, troubleshooting, and problem-solving for validation protocols, reports, deviations, and investigations.
10. Lead deviation investigations to identify root causes and ensure effective CAPA implementation.
11. Review and assess changes impacting validation status using formal change control procedures.
12. Act as SME for cleaning validation related activites.
13. Review and optimize departmental procedures and practices to improve efficiency and compliance.
14. Review and approve validation documents, acting as an authorized designate in the absence of the Manager
15. Support regulatory and internal inspections, prepare departmental reports (monthly/annual), and present status updates to management.
16. Coordinate and facilitate departmental training, ensuring staff follow role-specific training and development plans.
17. Mentor, coach, and develop staff performance through reviews, one?on?ones, and personal development plans.
18. Participate in recruitment, onboarding, and competency building of new employees; approve vacation requests to maintain service continuity.
19. Foster a high?performance culture aligned with organizational values (Collaboration, Courage, Perseverance, Passion) and ensure adherence to all compliance and HR programs.
20. Serve as the primary liaison for validation projects, ensuring customer needs, timelines, and priorities are consistently met.
21. Support budget monitoring, departmental meetings, continuous improvement initiatives, and assume leadership responsibilities in the Manager’s absence.
22. Utilize open, honest, two way communication to build trust-based relationships with employees, business partners and direct leader while continuously improving leadership capabilities by personally seeking feedback and development
23. Create a culture which values trust and provides the opportunity for Employee development and growth in pursuit of our purpose and demonstrating our core Values – Collaboration, Courage, Perseverance and Passion
24. Utilize your networks to attract and hire talent in a comprehensive, differentiated and consistent manner essential to our continued growth; then, onboard new employees by providing a consistent experience that reflects the values and commitments made to candidates during the hiring process
25. Ensure adherence of team members (direct reports) with all compliance programs and company policies and procedures
26. All other duties as assigned

Job Requirements

• Education:
  • Minimum Master Degree in Pharmacy or Science with Articles published in International Journals.

• Knowledge, skills and abilities            :
  • Demonstrated experience in leading and motivating teams within a fast-paced environment towards common goal(s).
  • Excellent oral and written communications.
  • Strong interpersonal skills.
  • Proven organizational, time management, and people management skills.
  • Ability to work independently with minimal supervision.
  • Strong customer service orientation.
  • Experience in solid dosage formulations, with an understanding of ICH, Health Canada, FDA, EU and other applicable regulatory guidelines is an asset.
  • Intermediate to advanced computer skills in MS Excel and Word. Familiarity with LabWare LIMS, LiveLink/Content Server, SAP, and TrackWise is an asset.

• Experience
  • Minimum 5 to 10 years of Experience in Cleaning Validation and exposure to Cross Contamination control  of the Pharmaceutical product in GMP Regulated Industry.