Manager - People Analytics

Job Summary

As a member of the HR Operations leadership team, you will be responsible for the development of processes, methodology, tools and technology to ensure that People decisions are fact-based and data-driven. Known as the subject matter expert (SME) for People analytics across the global HR organization, this position is responsible for managing and enhancing people analytics technologies and enablement to ensure analytics is usable, actionable, and valuable  for today and into the future as needs evolve and mature.  With this platform, you are responsible for establishing high impact initiatives utilizing methods, tools and techniques developing the continuous improvement mind-set and the Operational Excellence program.

Job Responsibilities

• Strategy: Develop and execute the people analytics strategy aligned with SuccessFactors implementation and business goals.
• HR Data Governance: Be the owner of HR data governance; Establish policies, procedures and standards to ensure data is accurate, accessible and used ethcnically. Lead regular forum to ensure continuous enhancement of HR data as the foundation to data driven decision making.
• HR Technology: develop and executive on HR technology roadmap leveraging existing and new HR technology including SuccessFactors/Microsoft/Visier and/or other systems/tools (future). Identify new solutions leveraging technology to enhance HR processes and SLAs.

• People Analytics:
  • Oversee the design, development, and implementation of data-driven analytics solutions.  Leverage workforce data to provide insights across the entire employee lifecycle and identify areas of improvement and move from description to predictive analytics as the people analytics practice mature.
  • Collaborate with HR and business leaders to deliver accurate and timely people analytics, reporting and HR technology solutions to provide insights for data driven decision making aligned to business priorities
  • Partner with HRBPs and Business to solve business people problems by bringing people data together with business data; Enable strategic decisions backed by facts

• Other duties:Create enabling solutions that cut across the entire employee lifecycle, in alignment with HR and business leadership priorities, stakeholder requirements, and business unit requirements. You need to know, or quickly learn, the business, its key metrics and how to make the linkage between the business and talent.
• Work with the all relevant stakeholders to achieve enterprise-wide alignment on KPIs and work with them to bring in business outcome data rapidly to the people analytics solutions to show the workforce contribution to outcomes.
• Manage people analytics governance, ensuring all projects are prioritized by business value and aligned with other analytics projects in the organization.
• Provide a people analytics technology vision, strategy and approach for scalable, efficient and automated processes that enable simple and complex data analysis.
• Lead the development, implementation and maintenance of a standard reporting dashboard across primary stakeholder groups . The dashboard should include metrics in support of business monitoring as well as HR monitoring (attract, develop, and retain processes).
• To ensure recommendations for solutions proposed in Talent decisions, improvement projects and initiatives are scientifically sound and, in fact, data driven, create and implement common methodology and tools for project management, data governance, modeling, and hypothesis testing that is scientifically rigorous.
• Create a people analytics center of excellence to both support end users and free your team for more advanced analytics.
• Works in a safe manner collaborating as a team member to achieve all outcomes.
• Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion.
• Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.
• All other relevant duties as assigned.

Job Requirements

• Education
  • Degree in Human Resources, Business, Data Science or in a related field of study
  • Post graduate degree is an asset
• Knowledge, Skills and Abilities
  • People analytics best practises
  • Ability to translate problems into solutions through the creation of sound hypotheses, data sourcing, metrics,analysis, insights, conclustions and recommendations.
  • Demonstrated ability to align technology with HR to improve business performance
  • Excellent partnership skills with HR partners and the business
  • High energy with a strong desire to learn and grow
  • Ability to work in fast paced, agile and changing environment
  • Ability to deliver tasks quickly, accurately and concisely
  • Strong communication and customer service skills
• Experience
  • 5 years related experience in a data analytics and/or operational excellence role
  • Background in consulting is an asset
  • Solid experience working with data and analytics
  • Experience managing operational excellence and HR employee experience lifecycle projects / programs
  • Experience with cloud-based people analytics software is an asset
  • Technology implementation and change management experience