Supplier Relationship Management Specialist

Date: Jun 24, 2019

Location: North York, ON, CA, M9L 1N7

Company: Apotex


Apotex is a proudly Canadian, global pharmaceutical company that produces high-quality, affordable medicines (both generic and innovative pharmaceuticals) for patients around the world. We are the 7th largest generic pharmaceutical company globally with more than 12,000 employees and estimated sales of approximately $3 billion. Our fully integrated operation is comprised of four lines of business: Global Generics; Apobiologix; Global Active Pharmaceutical Ingredients (API); and ApoPharma (Innovative Products). With our worldwide manufacturing sites, Apotex can produce up to 24 billion dosages per year. We produce 300 medicines in 4,000 dosages and formats that are exported to 115 countries. Apotex will spend $2 billion over the next 10 years on research and development.


Job Summary


We are looking for a strong and energetic Supplier Relationship Management Specialist to join our Supplier Relationship Management (SRM) team. Reporting to the Associate Director of Supplier Relationship Management, this role is responsible for engaging with suppliers to ensure that category strategies are fully realized, and more value is derived from supplier relationships. In addition, this role is responsible for finalizing, managing and tracking the compliance to contract and ensuring operational excellence for key categories and suppliers.


Job Responsibilities


  • Support the development of a “best-in-class” SRM practice – including SRM processes and for driving standard processes and performance metrics.
  • Supports the implementation of the SRM program with implementation roadmaps in co-ordination with Global Category Managers, Global Indirect Procurement
  • Support the Global Category Manager, Global Indirect Procurement, for contract management tracking and reporting
  • Responsible for gathering and addressing key supplier performance feedback
  • Resolve supplier issues and when required and escalate based on defined governance
  • Responsible for managing service level agreements in collaboration with the business based on defined roles and responsibilities
  • Contribute to and take ownership of designing, generating monthly supplier status analysis and reports on supplier relationship management (SRM) activity.
  • Responsible for on-going supplier performance reviews (survey based). Collect feedback from key stakeholders and provide a consolidated reporting on supplier performance based on the criteria defined in the SRM framework.
  • Support periodic supplier reviews with category managers and business stakeholders to assess supplier performance and contract compliance and take corrective action.


Job Requirements



  • College education in a related filed. University degree is preferred.
  • Minimum 5 years of procurement experience is required for this role.
  • Over 3 years of Supplier Relationship Management (SRM) experience on the purchasing or sales side.
  • Over 3 years of supplier or vendor management experience.
  • Experience working in a highly regulated and compliance driven scientific, manufacturing or technical organization, preferred.
  • Demonstrated ability to build credible and trusting relationships with stakeholders and suppliers.
  • Team focused individual contributor with strong interpersonal skills that works well in a global matrix environment.
  • Attention to detail, excellent organization skills, ability to multi-task and meet tight deadlines.
  • Flexible and adaptable, with the ability to work effectively in ambiguous situations.
  • Excellent project management skills.
  • Advanced communications skills (written, verbal, and presentation skills).



At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported.
Apotex offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.


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