Receptionist

Job Summary

The Receptionist serves as the first point of contact for visitors, clients, and employees, providing a welcoming and professional environment. This role is responsible for managing front desk operations, including answering and directing phone calls, greeting guests, handling inquiries, and performing various administrative tasks.

Job Responsibilities

• Greet and welcome on-site visitors and manage visitor sign in.  Prepare welcome board as required.
• Direct visitors to the appropriate person and office.
• Answer, screen and transfer incoming phone calls.
• Retrieve messages from general voice mail, forward to appropriate personnel for follow-up.
• Schedule appointments and manage meeting room bookings
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Maintain, check and/or monitor office inventory and kitchen supplies.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Maintain employee phone and extension list.
• Receive, sort and distribute daily mail/deliveries.
• Document the receipt of all time-sensitive service of process documents and distribute to appropriate legal entity, adhering to current SOP process.  Maintain data base of legal documents received at Apotex Corp.
• Schedule and communicate Onsite Secure Shredding dates and Offsite Storage schedules; maintain data base of off-site storage activity.
• Performs all work in compliance with our Code of Conduct and Business Ethics, and related policies and with the legal and regulatory requirements that apply to our job activities.
• Support other departments with clerical duties as needed
• Performs all work in support of our Values: Collaboration, Courage, Perseverance, and Passion.
• Provide clerical and other duties as assigned.

Job Requirements

• High School Diploma or recognized equivalent required.
  
  

Knowledge, Skills and Abilities

• Position requires strong interpersonal communication, organizational skills, proficient in Microsoft Outlook and data entry.
• Professional appearance and demeanor
• Ability to handle sensitive information with confidentiality
• Ability to commute to the office as required, with a consistent on-site presence.
  
  

 Experience

• Minimum 2 years’ experience in an office setting.
  
  

Work Schedule

• The regularly scheduled work week is Monday through Friday and the hours are 8:30am –- 5:00pm.